Order Hotline: 01751 472202
Lines Open Mon - Fri : 9am - 5pm
Email: mail@thedustpanandbrushstore.co.uk
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Postage Details
All Services now running as normal after the Christmas Break.
We would like to thank all our customers for their patience and hope you have a fantastic year!
Making a Purchase
Making a purchase on the site could not be easier. Just browse our catalogue and click on the item you wish to buy and add it to your shopping cart. You can then carry on looking for other items or checkout. If you wish to remove any items in your basket simply click remove.
We also accept telephone orders and accept all major credit cards. Simply phone us on 01751 472202 between the hours of 9 AM - 5 PM, Mon - Fri and we will be happy to help.
Our sales helpline is open from 9.AM - 5:PM Mon-Fri, just give us a call if you would prefer to talk to a human being before you place your order.
Postage Pricing
We offer three services; Fast delivery 1 to 3 day service or Economy delivery 3 to 5 day service or 48 hour Delivery*. The price for fast delivery is slightly more expensive than economy but ensures your parcel arrives quickly. If you need your order faster or require tracking please get in touch before you order.
Our system works on weight so that we can offer you the best price possible for shipping your goods. This means if you only want to order some cleaning cloths then you will only pay for the cost of sending them out i.e £1.95.
The maximum you will pay is £8.95 unless you choose the 48hour option. You can order as much as you want and you will still be charged the same rate of £8.95. So if its 10 yard brooms or a 20 heavy galvanized buckets you can rest assured you won’t pay more than £8.95 for your postage.
If you have a special request feel free to get in touch and we will see what we can do for you.
Shipping and Handling
We currently only ship to mainland UK. Our postage is calculated for each individual order which gives you the best price possible. When you checkout you will see the postage cost for your order based on its weight. With prices starting from as little as £1.95 we are confident you will be happy with the price. For Ireland and the Highlands of Scotland please get in touch for a quote on your order.
We also are willing to take international orders but you must get in contact first so we can arrange a carrier. We aim to offer all are customers the best possible value for money right through their shopping experience with us, this includes postage costs. When it comes to setting a postage cost we keep it as near as possible to the actual cost, this way you don’t end up paying more than necessary. Because the postage is set up in this way it allows you to buy more but still keep the same great value on postage.
48 Hour Delivery*
We offer this service for customers who need our products as quickly as possible. In order for your item to arrive within 48 hours the order must be placed before 12 noon. This service is not guaranteed and we will not be held responsible for any delays caused by the courier agent or the customer not being in for delivery.
To see postage rates simply add the product to your basket and the amount will be calculated instantly.
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